Problem with DSL.....PLEASE HELP and Upgrading!!!!

I have Verizon DSL, Yesterday I had no connection whatsoever ,A tech came out and got me a connection today. I get home and find my internet extremly slow 400-900KB/s. I have a 1.5mb connect....soon to be 3mb if this is ever fixed. They basicly say that a tech will come by next week or I can call and pay to have a new modem shipped to me becuase they don't know what the problem is.  As you can imagine, I am not pleased, I find it hard to live without the internet. Many here may laugh....But It is no laughing matter, I bet many of you would feel the same way.

Any ideas what could be the matter?

If it is not fixed, I may switch to the similar and slightly more expensive 5mb Cable Plan

Also My Family has to rent, Is there a HUGE differerce between 5mb/s and 20mb/s  for most things.

Providers measure their speeds in bits instead of bytes to make it look biggerTNT_9999

Also My Family has to rent, Is there a HUGE differerce between 5mb/s and 20mb/s  for most things.

Also My Family has to rent, Is there a HUGE differerce between 5mb/s and 20mb/s for most things.

Xbox360gamer1

I have Verizon DSL, Yesterday I had no connection whatsoever ,A tech came out and got me a connection today. I get home and find my internet extremly slow 400-900KB/s. I have a 1.5mb connect....soon to be 3mb if this is ever fixed. They basicly say that a tech will come by next week or I can call and pay to have a new modem shipped to me becuase they don't know what the problem is. As you can imagine, I am not pleased, I find it hard to live without the internet. Many here may laugh....But It is no laughing matter, I bet many of you would feel the same way.

Any ideas what could be the matter?

If it is not fixed, I may switch to the similar and slightly more expensive 5mb Cable Plan

Also My Family has to rent, Is there a HUGE differerce between 5mb/s and 20mb/s for most things.

Xbox360gamer1