Changing Gamertag on Xbox One

This topic is locked from further discussion.

Avatar image for aaronjazz
AaronJazz

25

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#1 AaronJazz
Member since 2014 • 25 Posts

I bought the season pass for Call of Duty Advanced Warfare for Xbox One from Game. This came in the form of a 25-digit code. I went into "My Apps and Games" and typed it in. I later changed my gamertag from the one Xbox one gave me to my own customised name. Later, I began to play Call of Duty Advanced Warfare online and my season pass had not been registered. The game believed I had not got it so I typed it in again and the Xbox told me the code had already been used. Now, I entered the codes for add-ons for Forza Motorsport 5 and my add-ons were still there after I changed my gamertag. What should I do? Is the code now useless? Will I have to buy a new code for the Season Pass?

Avatar image for branketra
branketra

51726

Forum Posts

0

Wiki Points

0

Followers

Reviews: 9

User Lists: 9

#2  Edited By branketra
Member since 2006 • 51726 Posts

Hello, @aaronjazz.

Ask the Mods is for GameSpot related inquiries only. I am sure the folks at the Xbox Discussion would be willing to help you.