When Xbox Live has a problem impacting a small group of users, Microsoft issues a press release announcing a fix before most users are even aware there was a problem to begin with.
When PSN has a problem impacting ALL users, Sony takes over a week to even acknowledge the problem exists.
Well, yeah. That's how it's supposed to work. When the workload increases, you hire. When the workload decreases, you lay off. That's how every business in every industry operates.
When the game is finished, you reduce headcount. When it's time to start developing another one, headcount gets increased.
Oleg_Huzwog's comments